Shipping:

The shipping price is automatically calculated by the weight of the product/order but if you are overcharged during the shipping process, rest assured I will refund you the difference.

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Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply.

I'm not responsible for delays due to customs.

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Returns & exchanges:

I don't accept returns or exchanges.

But please contact me if you have any problems with your order.

I gladly accept cancellations. (Request a cancellation within: 24 hours of purchase.)

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Sizing details:

The containers hold 4 fluid ounces and 8 fluid ounces of product. Fluid ounces are different than the standard dry ounce, so the weight of the soap will almost certainly differ from the amount the container holds. Regardless of weight, you will always receive the same amount of product.

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Care instructions:

The soaps are whipped (like whipped cream), incorporating air to give them the trademark texture. Needless to say, if you incessantly bang your soap on the counter, stir your finger in the jar for funsies, or subject them to extreme heat or cold they will lose some or all volume (just like whipped cream). I'm not sure why someone would do this to a beautiful fluffy soap but this poor soapy abuse has happened before.

To ensure the longevity of the item, please store with the lid on when not in use, away from sunlight at room temperature. I recommend that you use it within 3 months for the best scent performance/experience, but the soaps will technically last up to a year!

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Wholesale availability:

Please feel free to contact me with any questions regarding wholesale availability and/or bulk orders. Please do so especially if you're considering placing a very large order, I want to be 100% sure I can accommodate your needs. Thank you! :)

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No Show Pick-Ups/Delivery:

Items that are returned by USPS due to no show pickup (when the item has reached the destination but was not picked up/abandoned), you will be refunded the price of them item, but I unfortunately cannot provide a refund for shipping costs.